TTM Delivery

Key Definitions

• Application: The TTM Delivery mobile app available for public download
• Company: TTM Delivery (referred to as "We", "Us" or "Our")
• Service: The TTM Delivery Application and related services
• Personal Data: Information that can identify you as an individual
• Usage Data: Information automatically collected when you use our app
• Registered User: A member of the public who has completed our registration process at our physical location

Registration Process

To use our delivery services, you must first register at our physical location in Cambodia. This registration process helps us:

• Verify your identity for secure service delivery
• Ensure we can provide reliable service to your location
• Comply with local regulations and safety requirements
• Maintain service quality standards

Once registered, you can access all app features using your mobile device anywhere within our service area.

Information We Collect

Registration Information

During your registration at our physical location, we collect:

• Your first and last name
• Contact information (phone number, email address)
• Delivery address and location details
• Identity verification information as required by local regulations

App Usage Information

When you use our mobile app, we may collect:

• Email address (when provided during registration or app usage)
• Phone number (for authentication and delivery coordination)
• Location data (when you grant permission) for delivery purposes
• Order history and preferences
• Device information and app usage data for service improvement

How We Use Your Information

We use your information to:

• Provide Delivery Services: Process orders, coordinate deliveries, and maintain your account
• Verify Identity: Ensure secure access and prevent unauthorized use
• Improve Experience: Analyze usage to enhance features and performance, including monitoring app performance and crash data
• Communicate: Send order updates, delivery notifications, and important service messages
• Legal Compliance: Meet local regulatory requirements and protect our rights
• Business Operations: Handle business transactions and maintain service quality

Information Sharing

We may share your information only in these specific situations:

• Service Providers: Trusted companies that help us operate the app and provide delivery services
• Delivery Partners: Information necessary to complete your delivery orders (name, address, phone number)
• Legal Requirements: When required by law or to protect safety
• Business Changes: If our company is sold or merged
• With Your Permission: Any other sharing requires your explicit consent

Data Security

We implement industry-standard security measures to protect your information, including encryption and secure servers. We take special care to protect information collected during registration and app usage. However, no internet transmission is completely secure, so we cannot guarantee absolute security.

Data Storage

We keep your information only as long as needed to provide our service and comply with legal obligations. Registration information is retained as long as you remain an active user. When no longer needed, we securely delete your data according to our data retention policies.

Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect information from children under 13. If you're a parent and believe your child has provided us information, please contact us immediately.

Your Rights

As a registered user, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (subject to legal requirements)
• Limit how we process your information
• Receive a copy of your data
• Update your registration information by visiting our physical location

To exercise these rights, contact us using the information below or visit our physical location.

Account Management: You can update your account information through the app or by visiting our physical location. For any privacy-related requests, please contact us using the information provided below.

International Transfers

Your information may be processed in countries outside Cambodia. We ensure appropriate protections are in place when transferring your data internationally.

Third-Party Links and Services

Our app may link to other websites or services. We're not responsible for their privacy practices, so please review their privacy policies separately.

Policy Updates

We may update this Privacy Policy occasionally. When we do, we'll notify you by email, in-app notification, or by updating the date below. Please review changes periodically.